Frequently Asked Questions (FAQ)

1. Where do you ship?

We ship worldwide—because style knows no borders. Whether you're in New York or New Delhi, Luxoria delivers directly to your doorstep.

2. How long does shipping take?

Orders are processed within 2–5 business days. Delivery times vary by location:

• USA: 7–15 business days

• Canada & Europe: 10–20 business days

• Rest of the World: 15–30 business days

Please note: Customs delays or high demand may affect delivery times.

3. How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can follow your package in real time and watch your style arrive.

4. What is your return policy?

We accept returns for damaged, defective, or incorrect items within 30 days of delivery. Just email us at [brian@luxoriax.net] with your order number and a photo or video of the issue. For full details, visit our [Refund & Return Policy].

5. Do you offer free shipping?

Select items and promotions may qualify for free shipping. Keep an eye out for banners or discount codes at checkout.

6. Can I change or cancel my order?

If your order hasn’t been processed yet, we may be able to make changes. Contact us as soon as possible at [brian@luxoriax.net]. Once shipped, we’re unable to modify or cancel the order.

7. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive offers, flash sales, and seasonal drops.

8. Are your products authentic and high quality?

Absolutely. Every item is carefully curated to meet our standards of style, quality, and value. Luxoria is committed to delivering premium feel without the premium price.

9. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options. All transactions are encrypted for your protection.

10. How can I contact customer support?

We’re here to help. Reach out anytime at [brian@luxoriax.net] and we’ll respond within 48 hours.